Help & Support

Getting Started

• When you first open Cadence, you'll see a quick feature tour highlighting key features like the dashboard, calendar, cost tracking, and weekly summaries.
• After the tour, you'll start a free 14-day trial before setting up your household.
• If you're reinstalling or setting up a new device, Cadence will recognize your subscription and automatically look for your data in iCloud. If found, you'll pick up right where you left off.
• During setup, you'll enter your name and choose a household name (e.g. "Smith Family").
• A progress bar at the top shows how far along you are in the setup.
• You are automatically added as an adult in the household so you can assign activities to yourself right away.
• Add your first child and their first activity to get up and running — or tap "Skip for now" to explore the app first.

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Dashboard (Home)

• The home screen greets you by name based on the time of day (good morning, afternoon, or evening).
• Today's scheduled activities are shown below the day strip.
• Activities happening right now display a "NOW" badge so you can see what's in progress at a glance.
• When an activity is shared by multiple people, all names appear on one card with colored dots — no duplicate cards.
• Swipe through the day strip at the top to view other days. Month labels appear on the 1st of each month.
• Tap an activity card to see full details or edit it.
• Tap the X button on a card to skip that activity for the day. For grouped activities, you can choose which people are skipping with a multi-select checklist. Skipped activities are also removed from your device calendar.
• Registration reminder banners appear when a deadline is approaching. Tap the link to go directly to the registration page.

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Calendar

• Switch between Week, Month, and Year views using the picker at the top.
• Filter by child or adult using the colored chips below the picker. All adults, including you, appear as filter options.
• Colored dots under each date show who has activities that day.
• Tap any date to see a detailed breakdown of that day's activities.
• The year view shows a timeline of all activities by person.

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Activities

• All activities are grouped by the child or adult they belong to.
• Tap the + button to add a new activity. Select one or more people to assign the activity to. Multi-person activities appear as a single card with all names listed.
• Toggle "Registration Reminder Only" to save a camp or class you're considering without filling out the full schedule. Only name, location, reminder date, link, email, and notes are required.
• Toggle it off at any time to convert the registration reminder into a fully scheduled activity.
• Toggle "All Day" for events that don't have a specific start and end time.
• Each activity has a schedule (days, time, frequency), location, start/end dates, and optional notes.
• Frequency options: daily, weekly, biweekly, monthly, or monthly by specific day (e.g. 1st Monday).
• You can assign an optional color to each activity for easy identification.
• Track activity costs with per-session, monthly, per-season, annual, or one-time pricing. Tap the $ button to see a cost summary.
• Tap an activity to view its details. You can edit or delete it from the detail screen.
• Add a registration reminder with a date, email, link, and notes.

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Documents

• Upload documents and link them to specific activities. Supports PDFs, images, spreadsheets, and more.
• Great for storing registration forms, medical forms, waivers, and schedules.
• Tap a document to preview it full-screen.
• Select multiple documents to share or delete them in bulk.

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Managing Your Household

• Go to Settings → Manage Household to add or remove family members.
• You are automatically listed as an adult with a "You" label. Your account cannot be deleted from this screen.
• Additional adults can be added and removed. Adults can be assigned to activities just like children.
• Each child and adult has a color for easy visual identification. Tap the palette icon to change it.
• You can edit the household name at any time from Manage Household.

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Calendar Sync

• Enable calendar sync in Settings to add all activities to your device's calendar.
• A "Cadence" calendar is created automatically.
• Events update when you add, edit, delete, or skip activities. Skipping an activity removes it from your device calendar automatically.
• For activities to appear on your other Apple devices' calendars, enable iCloud Calendars in Settings → [Your Name] → iCloud → Calendars on each device.
• Share via iCloud Calendar sharing so other family members can see the schedule.
• Disabling sync removes the Cadence calendar from your device.

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Notifications

• Activity Alerts: Get notified before activities start (2 hours, 4 hours, 1 day, or 1 week before). All-day activities do not trigger time-based alerts.
• Skipped activities are automatically excluded from reminders and overlap alerts — no unnecessary notifications.
• Notifications refresh automatically when you create, edit, or delete activities — no app restart needed.
• Registration Reminders: Get reminded when it's time to register for upcoming activities.
• Overlap Alerts: Get notified when two activities for the same person overlap. Choose daily, weekly, or monthly checks. Skipped activities do not count as overlaps.
• Weekly Summary: Get a weekly reminder to share the upcoming week's schedule as a PDF. Choose your preferred day and time. Skipped activities are excluded from the summary.
• Use "Share Now" to generate and share the PDF immediately.

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iPad

• Cadence adapts automatically to iPad with a sidebar navigation instead of the tab bar.
• All features work the same — just with more room to see your schedule.

Activity Board Mode

• Tap the TV icon on the Home screen to launch a full-screen family activity board.
• Board mode shows each family member's schedule in side-by-side columns with a live clock and "Next Up" banner.
• Board mode keeps the screen awake — perfect for a wall-mounted iPad in the kitchen or entryway.
• Tap the X in the top-right corner to exit board mode.

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Apple Watch

• The Cadence watch app shows today's activities right on your wrist.
• Use the person picker at the top to filter by family member, or tap the house icon to see everyone's activities.
• Activities display the same color coding, time, location, and "NOW" badge as the phone app.
• Swipe left on an activity and tap Skip to mark it as skipped. Skipped activities appear in a separate section below.
• Swipe left on a skipped activity and tap Restore to bring it back.
• Changes sync instantly between your watch and phone.
• Add the Cadence complication to your watch face to see your next activity at a glance with a countdown timer.
• Activity notifications from the phone are automatically mirrored to your watch.

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Subscription

• When you first open Cadence, a feature tour introduces the app's key features, followed by the subscription screen.
• Cadence offers a 14-day free trial so you can fully experience the app before committing.
• Choose between monthly ($6.99/mo) or annual ($59.99/yr) plans. The annual plan saves over 28%.
• Your subscription gives you unlimited activities, full household management, notifications, calendar sync, documents, and more.
• Manage or cancel your subscription anytime in Settings → Apple ID → Subscriptions on your device.
• Tap Restore Purchases on the subscription screen if you've already subscribed on another device.

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iCloud Sync

• Cadence automatically syncs your data across all your devices via iCloud.
• Make sure you're signed into the same Apple ID on each device.
• Enable iCloud Drive in Settings → [Your Name] → iCloud → iCloud Drive.
• Make sure Cadence is toggled on under Settings → [Your Name] → iCloud → Apps Using iCloud.
• When you install Cadence on a new device, your subscription transfers automatically (same Apple ID). After the Feature Tour and Get Started, Cadence checks iCloud for your existing household and brings everything down — no sign-in form required.
• If iCloud sync hasn't finished bringing your data down, you can also tap "Restore from Backup" to import a backup file you've saved.

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Accessibility

• Cadence supports VoiceOver throughout the app. All interactive elements have descriptive labels.
• Text scales with your preferred Dynamic Type size. Go to Settings → Accessibility → Display & Text Size → Larger Text.
• Animations respect the Reduce Motion setting. Go to Settings → Accessibility → Motion → Reduce Motion.
• Color pickers announce color names (e.g. "Teal", "Coral") for VoiceOver users.
• Full Keyboard Access is supported on iPad.

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Download My Data

• Export all your family's data — activities, children, household info, documents, and more — as a single backup file.
• Tap "Export My Data" to generate the file, then save it to Files, AirDrop it, or email it to yourself.
• Use "Restore from Backup" to import data from a previous export. Existing records are not duplicated.
• Useful for transferring data to a new device or keeping a personal backup of everything you've entered.

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Settings

• Profile: View and edit your name and profile photo.
• Manage Subscription: Opens Apple's subscription management screen to change plans or cancel.
• Appearance: Switch between light, dark, or system color scheme.
• Calendar Sync: Toggle syncing activities to your device calendar.
• Manage Household: Add or remove adults and children.
• Recently Skipped: View activities skipped in the last 30 days. Swipe to restore them.
• Download My Data: Export or restore all your family's information.
• Privacy Policy: Read how Cadence handles your data.
• Help & Support: This user guide, plus app version info.
• Sign Out: Returns to the welcome screen. Your data is preserved and available when you sign back in.

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